tinydub is a powerful yet user-friendly customer support solution that combines AI-powered assistance with team inbox management to reduce your support workload while improving customer satisfaction.
✨ Key Features:
🤖 AI-Powered Self-Service
Advanced semantic search that understands user intent, even without exact keywords
Natural language AI assistant trained on your content
24/7 automated support - no more repetitive questions!
💬 Seamless Communication
Customizable welcome screens with guided self-service
Direct contact options with file upload capabilities
Professional team inbox with statuses, tags, and assignments
No per-user pricing - perfect for teams of any size!
🎨 Brand Customization
Custom colors, icons, and branding
Minimalistic, clean interface that matches your style
Optional "Powered by tinydub" removal available
📊 Smart Analytics
Track user interactions and search patterns
Identify content gaps with unanswered question insights
Improve your knowledge base over time
🌟 Perfect For:
Business owners looking to reduce support overhead
IT companies managing multiple client websites
Support teams wanting to focus on complex issues
E-commerce stores needing 24/7 customer assistance
💰 Transparent Pricing:
Free tier available - start without any commitment
No hidden fees or per-seat charges
EU-based with GDPR compliance and German data storage
🔒 Security & Reliability:
ISO 27001 certified servers in Germany
GDPR compliant data handling
Regular security updates and maintenance
